Yes, it’s true. The CEForProfit blog, where I’ve been writing about customer experience for 3 years, is relocating this week. Now you’ll find me blogging about customer experience and other performance topics at the online home of my business, Aveus.

You should notice no change on your end. Whether you use CustomerExperienceforProfit and CEforProfit URL’s, both will be automatically redirected to the same addresses within our site at Aveus.

Why the move? The Aveus team is a prolific group. While I’ve been writing about customer experience in my book Domino and on CEForProfit for years, my colleagues have been blogging about leadership, change, and Aveusian culture at the Constructive Thinking blog on Aveus.com.

On top of that, one of my Aveus partners, Chris LaVictoire Mahai, recently authored a fantastic new book named ROAR: Strengthening business performance through speed, predictability, flexibility and leverage. She’ll also write on a regular basis over at her new blog at Aveus named “ROARing Performance.”

You know me. I am passionate about the financial performance that comes from defining a clear customer experience, executed well across an organization. My thinking will complement the ideas at ROARing Performance, where Chris is hosting a conversation on how to align operating decisions throughout the performance chain to what customers value. In short, it simply seems time to put our thinking together on the same place online, and stop asking readers to visit multiple sites.

Thank you…

I am incredibly grateful for the visits, comments and ideas you have brought to the table here, and in the broader customer experience community, too. As CEforProfit moves to its new home, tell me: Which customer experience topics and issues are top-of-mind for you and your business this year?