Integrated demand-supply planning
Global technology company
Challenge: Transform an integrated worldwide demand-supply planning process and organization to meet dynamic customer requirements, improving speed, predictability, reliability and accountability within the organization and for customers.
Methodology:
- Designed a core team with cross-functional members to represent all planning and technical functions.
- Staffed sub-teams to break down solution development across organization, process, technology and KPI requirements.
- Facilitated requirements discussions with plant and supply chain leadership in the US, Japan, Thailand, China and the Philippines.
- Benchmarked process and technical requirements and gathered external input for KPI development.
- Drafted straw model organization, process, technology requirements, and KPI solutions that met all of the objectives.
- Documented change requirements and facilitated buy-in with plant, corporate and supply chain leadership.
- Supported implementation of the design and new technology implementation through change management.
- Developed training and simulation sessions to transfer knowledge to new corporate planning teams and site specific planners.
Benefits realized:
- An integrated demand-supply planning organization and process was created and approved. Decision rules aligned with dynamic customer needs.
- Rescued a difficult technical implementation through change readiness and training support.
- Speed = reduced the planning cycle from 13 to 5 days.
- Predictability = through transparency increased confidence in data accuracy.
- Flexibility = built in dynamic process elements to accommodate fluctuating demand.
- Leverage = eliminated low value data entry, redirecting staff resources to high value business analysis.
