Learn how to let demand drive your supply decisions & operations

Our Burn the Platform program does something you can’t find anywhere else. It teaches leaders how to link customer experience and performance chain strategies to drive the performance you want and need.

Conversations about “burning platforms” have been around for a long time. We all get the metaphor - the urgency implied. What if the platform you’re saving needs to burn to the ground in order to free your organization to achieve a better, stronger, more profitable future?

Watch for public dates for Burn the Platform where you’ll learn and exchange experiences with leaders from other companies.  Or, bring this lab inside your organization to learn and practice both customer experience and lean strategies. Together, through simulations and discussions, you will discover powerful models and tools that can change the world for you and your organization.

What if...?

... your CMO and COO, or your CFO and CMO came together for two days to share a hands-on experience that connects customer and operational performance change?

Great leaders have the foresight to imagine something greater and build it. They burn the platform behind them so the organization will follow.

Who should attend?

Peers from the demand and operations sides of the organization will find the experience particularly powerful.



CMO, Global software company

“I’ve had powerful results using customer experience strategies to drive demand.  This change lab was a provocative experience that let me see how to extend that power across our entire business platform.”