In the animal world, the food chain is the most critical driving force. In the business world, it’s the Performance Chain™ -- the things, people, and ideas that have to move from the split second you trigger demand to the time you have cash in the bank.

Taming the Performance Chain is an experiential event where business leaders discuss - and improve - key issues in their organizations.

Participants conduct a real-time diagnostic on the fitness of a performance chain, see first-hand how their performance chain is linked to their customer experience, and discover how improving both leads to improved profitability and stronger companies

In a three-hour session grounded in an Aveus simulation and an active exchange of ideas among participants, we bring these topics to life.  This lab demonstrates and arms attendees with actionable ideas and knowledge about:

• Speed, predictability, flexibility and getting the most from the people and capital resources in your organization. How fit is your performance chain?
• How customer experience drives demand.  What problem do you solve for your target customers?
• Aligning your performance chain to your target customer experience strengthens financial performance. Are you investing only in what your customers value?

Participating in the session will give attendees the tools designed to help them extend their ability to adapt, change and grow -- and start finding the improvements that will be most meaningful to growth and profits while strengthening their customer experience.

Who should attend?

Front line and executive leaders from every area of an organization will see how they contribute to the effectiveness of the performance chain.

"This is life-changing stuff. Aveus’ key take away - improving the performance chain while improving customer experience, rather than sacrificing one for the other - is proven to strengthen financial performance. I’ve experienced the benefits first-hand.”  Buckley Brinkman, president Vallon, LLC