Finding improvements that are most meaningful to profitable growth
Imagine all the tangible and intangible elements that have to move from the moment you trigger demand until you have cash in the bank; all the ins and outs that have to work together and align to your target customer experience to drive the outcomes you want. That’s your performance chain. Is it fast? Flexible? Predictable? Does it inspire the most from your people? Does it get the most from your capital?
Your performance chain is really just a system of moving pieces, led by people of important but diverse perspectives. Focus too much on individual elements prematurely and you get hung up in the details. Pursue speed, predictability, flexibility or leverage without regard to your customer experience, and you’ll be less effective and may even miss the mark completely. Work in the performance chain is work on how your organization operates to deliver value. The idea is to "see the whole" and "mine the meaningful."
Assess. Align. Perform.
Aveus has developed and successfully applied proven methods for assessing diverse kinds of performance chains, then aligning those chains to what customers value to create better business performance.
Our work often starts with diagnostics, to create clarity and set the stage for smart decision making. From there, we understand and can help:
- Improve speed to market in product or service design
- Align (or re-align) the performance chain to your customer experience and market requirements
- Create reliable response to dynamic demand by synchronizing operating objectives and processes across functions, channels and geography
Operationalizing a change in the near term can show immediate results, often through heroic efforts. Once in place, attention can shift before the new methods are solidified. Focus is lost on sustaining the improvements you’ve worked so hard to achieve.
We can help create the skills, tools, and support systems to ensure that hard won changes stay in place and continue to provide valuable results.
From supply driven to demand driven
Find out how this global company transformed an integrated worldwide demand-supply planning process and organization to meet dynamic customer requirements.
Performance chain definition
Build a problem-solving culture
We can craft a learning experience for your team or organization that gives you the knowledge, unique-to-you tools, and change skills to extend your ability to adapt, change and grow.
Taking cues from the animal kingdom, ROAR can help you assess - and strengthen - your organization’s performance chain. Learn more